Marketplace Account Manager - Bangka Belitung

Join Digital Horizon Marketplace as a Marketplace Account Manager in the vibrant region of Bangka Belitung! You’ll be the driving force behind vendor success, optimizing partnerships, and scaling our digital marketplace to new heights. This role is perfect for a strategic thinker with a passion for e-commerce and a knack for building strong relationships.

As a Marketplace Account Manager, you’ll work closely with vendors to understand their needs and challenges, then develop tailored strategies to help them thrive. You’ll leverage tools like Google Analytics, Meta Business Suite, and Shopify to track performance, identify trends, and make data-driven decisions. With 3-5 years of experience in e-commerce or retail, you’ll bring a wealth of knowledge to our team and help us achieve our growth targets.

In this dynamic and fast-paced environment, you’ll have the opportunity to grow your career and make a real impact. Join us and be part of a team that’s shaping the future of digital commerce in Bangka Belitung!

📋 Tanggung Jawab Pekerjaan

• Develop and implement vendor onboarding and offboarding strategies to ensure smooth integration into the marketplace.
• Build and maintain strong relationships with vendors, providing exceptional customer service and support.
• Analyze vendor performance data using tools like Google Analytics and Meta Business Suite to identify trends and opportunities for improvement.
• Collaborate with the marketing team to develop and execute vendor-specific promotions and campaigns.
• Monitor vendor compliance with marketplace policies and procedures, ensuring a positive and secure shopping experience for customers.
• Provide regular reports and updates to senior management on vendor performance and marketplace health.
• Stay up-to-date with industry trends and best practices in e-commerce, and share insights with the team.
• Participate in cross-functional projects and initiatives to drive business growth and innovation.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business, Marketing, or a related field.
• 3-5 years of experience in e-commerce, retail, or a similar industry.
• Proven track record of building and maintaining strong vendor relationships.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Proficiency in English, both written and spoken.
• Familiarity with e-commerce platforms like Shopify, WooCommerce, or Magento.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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